UPDATED: MARCH 6 2025
This Privacy Policy explains how GA Media, a DBA of NDMB LLC (“GA Media,” “we,” “us,” or “our”), collects, uses, shares, and protects your information. By accessing our website or using our services, you agree to the terms of this Privacy Policy. If you do not agree with this policy, please do not use our website or services.
Information We Collect
We collect both personal and non-personal information to provide, improve and personalize our services. The types of information we collect include:
- Personal Information: Name, email address, phone number, business information, and any details you voluntarily provide through forms, subscriptions, inquiries, or when opting into text message communications.
- Consumer Interaction Data: Information you provide during interactions with our customer support team or when requesting specific services.
- Cookies and Tracking Technologies: Cookies and similar technologies are used to analyze website traffic, track user behavior, personalize your experience, and deliver relevant content. These may collect information such as your IP address, browser type, device information, and pages visited on our website.
- Text Messaging Data: If you opt into receiving text messages from us, we collect your phone number and maintain records of your consent (including the date, time, and method of opt-in).
- Non-Personal Information: Aggregated data that does not identify you personally but helps us understand trends in website usage and service performance.
How We Use Your Information
We use the information we collect for the following purposes:
- Analytics: To evaluate and improve our website performance, services, and user experience.
- Customer Support: To respond to inquiries, provide support, and fulfill your requests.
- Text Messaging Communications: To send service-related updates or promotional messages if you have opted in.
Sharing Your Information
We do not sell or rent your personal information to third parties or affiliates for marketing or promotional purposes. This includes text messaging opt-in data and consent information.
We may share your information strictly only with trusted third parties to facilitate our operations:
- Analytics Providers: For analyzing website traffic and improving our services.
- Payment Processors: To process payments securely and efficiently.
By providing your phone number, you expressly consent to receive text messages from us regarding our services, which may include the use of automated technology. Message and data rates may apply. You may reply STOP to unsubscribe at any time. Consent is not a condition of purchase.
Data Retention
We retain your personal information for the duration of our working relationship and up to one month after its conclusion, unless a longer retention period is required by law.
We maintain records of your consent to receive text messages, including the date, time, and method of consent, for the duration of our messaging campaign and for a period thereafter as required by law.
Data Security
The security of your personal information is very important to us. We use industry-standard security measures to protect your information, including encryption and secure servers.
While we take reasonable measures to safeguard your data from unauthorized access, the inherent openness of the Internet means we cannot guarantee complete protection against unauthorized access by third parties, such as hackers. By using our website and services, you acknowledge and accept this potential risk.
We employ reasonable physical, electronic, and managerial procedures to protect the personal information you share with us. While we strive to protect your data, no method of transmission over the internet or electronic storage is completely secure.
User Rights
You have the right to access, correct, or delete your personal information at any time. You can also request to limit how we use your data or revoke consent for text messaging by replying STOP to any message you receive or contacting us at office@ga-media.co.
Please note that while we honor all valid requests promptly (typically within 30 days), certain legal requirements may affect how we process your request. We may need to verify your identity before fulfilling your request to ensure the security of your personal information.
Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from someone under 18, we will take immediate steps to delete it.
Changes to This Privacy Policy
We reserve the right to modify this Privacy Policy at any time. Changes will be effective upon posting to our website with the updated date. Your continued use of our website or services following such changes constitutes acceptance of the revised policy. We will notify you of any material changes to this Privacy Policy via email or through a prominent notice on our website.
Opt-Out Process
To opt out of text messages, reply STOP to any message you receive from us. You can also email us at office@ga-media.co to request removal from our text messaging list.
Communications
By providing us with your email address, you consent to receiving communications from us via email. These communications may include information you have requested, updates about our services, or details about other products or services offered by us or our business partners. Rest assured, we will not share your email address with third parties to promote their products or services directly to you without your consent, except as outlined in this Privacy Policy.
All our text messages will include clear identification of our company name and contact information. We will also include ‘HELP’ and ‘STOP’ instructions in our messages as required by CTIA guidelines.
Message Frequency
The frequency of text messages will vary depending on the nature of your interaction with our services:
For promotional content, you will receive no more than 3 messages per week unless otherwise specified during the opt-in process.
For transactional or service-related messages (e.g., appointment reminders), you will receive messages only as necessary to fulfill your requests or provide updates related to our services.
No Rights of Third Parties
This Privacy Policy creates no enforceable rights by third parties. It is intended solely for the benefit of users of GA Media’s website and services and does not confer any rights or remedies to any other individuals or entities.
For text messages, we will send you the type and frequency of messages as described during the opt-in process.
Compliance Statement
This Privacy Policy is designed to comply with applicable laws and regulations, including A2P 10DLC requirements for text messaging campaigns as outlined by The Campaign Registry (TCR) and CTIA Messaging Principles and Best Practices.
Contact Information
If you have questions about this Privacy Policy, please contact us: office@ga-media.co